the people who don’t know what’s it like to work in the service industry will get mad when someone doesn’t thank them. Those people deserve soggy food.
Surely micromanaging your employees will turn the company around…
Burger King is toilet food
I don’t recall ever caring in the slightest if an employee says “please” or “thank you”. Of course I like politeness, but those terms aren’t necessary for it.
The less professional and more stoned sounding the fast food worker, the more I’m willing to go to a place.
If you’re gonna pay minimum wage your employees should at least be vibin.
Say thank you for what? Listen if it comes out naturally for some reason it’s fine, but the forced thank you, please, my pleasure, yessir, yes right this way master, etc etc is cringe af.
Great call management, that’ll make your food taste better.
Seriously, that’s the easiest fast food chain boycott.
I literally have not stepped inside of a BK in over 10 years. Not for ethical or boycott reasons. I just got tired of having stomach pain every time I ate there. They have the worst food of any restaurant fast or not. Their fries left a weird waxy dry taste in my mouth and their “burgers” felt like a stack of wet paper towels.
How people can still eat there is mind boggling.
They haven’t had my business in years. Too bad I can’t extra avoid them.
Same. The number of boycotts I can’t join because I was already avoiding the company is really saddening lately
Do you know of a reputable list of decent companies I can look for in the US as a leftist? I am kind of feeling like a doomer these days.
I’ve ranted about it before but I feel like every organization is awful or is on the precipice of either becoming awful or being acquired/obliterated by an awful competitor.
Most times I’ve recently needed something I’ve felt like literally every option of company was terrible and I don’t have the energy for it anymore.
I sometimes check this app. I am not sure if it’s still valid and up to date but it helps sometimes for the bigger names.
Goods Unite Us
https://play.google.com/store/apps/details?id=com.goodsuniteus.goods
Why is this an app? All it needs to be is a text file.
probably because no one is going to update a text file reliably.
bro has never heard of html
The other week I replied to some commenter that thought that JavaScript was the only way we sites worked. No clue about hyperlinks or forms or anything.
Oh good lord I wish. If you find one I’d love a link too
I go there only because they are the cheapest of the three places I can go to get lunch from work. I would never advocate for them though. The entire experience is ass from the service to the food.
Besides that if you need ai to monitor your people to make sure they’re being polite you’ve already lost. Maybe work on making working there not an absolutely miserable experience.
Have you considered that might be part of why they’re the cheapest?
It’s only cheapest because I order a la carte. Their combos are as much as anyone else’s.
Repeat the required phrase, worker!
Possibly one of the worst workplace uses for AI. Dystopian 100%.
Hurray for the increasing creep of the surveillance industry!
Employees will be much happier having their every word monitored to ensure the right amount of flair!
BKs biggest problem isn’t customer service, it’s the fact that it costs 50 fucking dollars or more to feed a family a single, low-quality meal.
If they want to survive, they need to dramatically cut costs, not dump millions into expensive AI tools that are going to increase employee turnover rates and waste even more money.
Employees being polite isn’t going to convince anyone that paying an extra $2.50 for a burger is worth it.
I bet the franchise owners are forced to purchase and use the AI.
Why not just have the AI say please and thank you at every possible opportunity on a loudspeaker?
If an AI can scam old people out of their retirement I dont understand how the drive through attendant isn’t just replaced with an AI yet. I know easy to trick and all that but that’s the one job most people hate at fast food. Add like 5 speakers so people can place 5 orders at once and then have the person go to work making food instead of taking orders.
Oh they’re trying. Experiments have made so many mistakes.
McDonald’s briefly had an AI run their drive thru. Apparently it got a lot of complaints, but honestly it massively improved my local McDonald’s order accuracy and speed. It was significantly better than the extremely shitty employees they normally have working the line.
Taco Bell had it, too. I have never actually completed a purchase with an AI.
Years ago, I adopted a personal policy of driving off as soon as a restaurant attempted to upsell. The Taco Bell AI always attempted to upsell me. 100% reliable on that offensive behavior. But what really and truly pissed me off was that even if I told it “No” or remained silent to its query, it always added the item to my order.
I’m happy to tank their KPIs as “reward” for their AI bullshit.
Underpaid and mistreated employees don’t make for employees that go above and beyond.
Taco Bell has already automated the drive though orders at a number of locations. The staff still have to listen to the conversation to make sure the AI agent doesn’t go off the rails. I bet they’ve got some fun stories
Turns out, the major use case for AI is surveillance analysis for those who don’t care too much about false positives.
You didn’t even say thank you.
