In a conversation at this year’s rich person convention—aka the World Economic Forum—Microsoft CEO Satya Nadella warned that AI will lose public support unless it’s used to “do something useful that changes the outcomes of people and communities and countries and industries.”
He did at least provide one real example of what he means by all this: “When a doctor can … spend more time with the patient, because the AI is doing the transcription and entering the records in the EMR system, entering the right billing code so that the healthcare industry is better served across the payer, the provider, and the patient, ultimately—that’s an outcome that I think all of us can benefit from.”
The Internet calling it MicroSlop is probably getting to him.
From tech bloggers calling them out in adding AI to everything including Notepad, to journalists raising eyebrows to their confusion why other companies aren’t shoving AI into everything, to this:
This is amazing… hundreds of billions poured i to this shitshow whereas if they just dumped hundreds of billions into housing, healthcare, schools, that would have infinitely better outcomes for the public
I do not want AI involved in my patient-doctor communication at all. If transcription software is needed, though I’m not convinced it is, then they can use transcription software, but at the end of the day I think a human being should be the one responsible and making decisions regarding what is and is not officially listed in a medical record. AI is not sufficiently advanced enough for me to trust that it will not make mistakes that could endanger lives.
If we wanted to save time with billing codes, we could just do away with them and have a system that just lets people get the healthcare they need. If a test is ordered, that test should be entered as is by the doctor and not need any additional interpretation or overhead. I don’t do medical billing, but I can’t imagine a reason it needs to be more complicated than that.
Specialized AI double checking radiology may have a use, but I still don’t see it as a replacement as much as a second check.
They already don’t have “social permission” to do what they’re doing, so what are they worried about losing?
Also, an american tech oligarch speaking to a forum in Europe about billing healthcare insurance companies is fucking hilarious.
Everyone else was probably thinking “Does he realize we’re not all american?”
You never had the “social permission” to do any of this idiotic bullshit, you absolute fucking wilted parsnip.