• Furbag@pawb.social
    4·
    2 hours ago

    Throwback to the time Uber Eats left my food at a completely different house in my neighborhood. Walked a few cul-de-sac blocks over to the address and it was gone. Asked for a refund and they told me it was successfully delivered so no refund for me.

    Haven’t ordered again since. Fuck them.

    I generally hate using food taxi services to begin with, but sometimes I don’t have any other option.

  • dudeface@lemmy.world
    14·
    6 hours ago

    I haven’t had anything that bad, but stopped using them due to drivers accepting orders then driving a long way out of the way then getting to me an hour late

    My guess is they are accepting orders on multiple apps then spending their sweet ass time picking up from multiple locations before delivering

    They don’t have real support anymore either, not worth the money

    • garbagebagel@lemmy.world
      2·
      3 hours ago

      I had a guy get lost driving from half a block down on the same street. Yes, it was lazy of me not to go get it myself but still ridiculous that he got lost.

      Many many reasons why I do not use those services anymore.

    • MBech@feddit.dk
      7·
      6 hours ago

      I had that happen. App said it’d be about 30 minutes for delivery. 2 hours later and a lot of chatting with “support” the driver finally came with a cold and wrong order. That was the last time I used a delivery app. We used to have some decent ones, but as with everything else it has turned to shit. Now it’s easier, faster and cheaper to just pick it up myself.

  • dohpaz42@lemmy.worldEnglish
    71·
    6 hours ago

    Only give enough information to sufficiently answer the question asked. In this case, “No, I didn’t receive my food,” is all that was needed. Anything more gives them an opportunity to screw you.