McDonald’s is removing artificial intelligence (AI) powered ordering technology from its drive-through restaurants in the US, after customers shared its comical mishaps online.
A trial of the system, which was developed by IBM and uses voice recognition software to process orders, was announced in 2019.
It has not proved entirely reliable, however, resulting in viral videos of bizarre misinterpreted orders ranging from bacon-topped ice cream to hundreds of dollars’ worth of chicken nuggets.
McDonald’s told franchisees it would remove the tech from the more than 100 restaurants it has been testing it in by the end of July, as first reported by trade publication Restaurant Business.


You’re advocating for slavery, forcing organic sentience to be an inpit method to make computers do things for you that computers can already do with your own input. Ever read any Warhammer 40K? Do you really not understand how fundamentally psychotic that is? What is the end goal with that line of thinking? What is there to be achieved orher than sadistic hubris?
I’m not advocating for it at all, not sure what made you think that. The moral argument is certainly there.
I think we’ll stop here. You’re making up imaginary points to respond to and ignoring what I actually said.