Service charges used to be a matter of choice, but now consumers feel obliged to pay them for even a cup of coffee. How do we navigate this minefield and who is really profiting?
Since drinking Guinness became fashionable, it almost calls out for a tip. “Because you’re like: well, you’ve had to wait around for five minutes for every pint being poured,” says Double.
Shame you’re wasting your time and money then.