commander@lemmy.world to Technology@lemmy.worldEnglish · 17 hours agoOh no, Intel is moving customer support to AIwww.pcworld.comexternal-linkmessage-square42linkfedilinkarrow-up1238arrow-down13
arrow-up1235arrow-down1external-linkOh no, Intel is moving customer support to AIwww.pcworld.comcommander@lemmy.world to Technology@lemmy.worldEnglish · 17 hours agomessage-square42linkfedilink
minus-squareKairuByte@lemmy.dbzer0.comlinkfedilinkEnglisharrow-up1·5 hours agoEven those who work state side directly with the company follow a script and are often not allowed to deviate. It doesn’t help that people who know how to support the product are usually worth more than call centers are willing to pay.
Even those who work state side directly with the company follow a script and are often not allowed to deviate. It doesn’t help that people who know how to support the product are usually worth more than call centers are willing to pay.