In my day job, we use Jira to manage our software development projects. For various things at home, I would also like to use a ticket system, And while I wholeheartedly hate Jira, compared to the open source alternatives I found, it is still the best system.

Is anyone aware of a good alternative that provides a good backlog view, a Kanban board, and the possibility to group tickets together in epics and sagas?

  • zebidiah@lemmy.ca
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    10 days ago

    … But why?

    Are… are you going to ask your wife and daughter to start submitting tickets if jellyfin stops working, or nextcloud stops syncing?? Are you going to create dashboards to make sure you are meeting SLIs?

    Or am I missing the point of what jira is for? (This is what I use jira for at work…)

    • eli@lemmy.world
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      8 days ago

      This is what we use Jira Service Management for at work(break/fix tickets), but Jira, the core software, is used for stuff like code development.

      Not sure what use case OP has for Jira specifically, but I could see it being beneficial for a homelab where you’re building out docker containers manually or tracking your own coding projects or you want an (overkill) way to do project management for your homelab.

    • aesthelete@lemmy.world
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      13 days ago

      Wanted to look at Taiga a bit and then saw this:

      halliburton uses it?

      That’s a no for me, dawg.

      EDIT: Nah the downvoters are right, Halliburton is one of the “most agile” companies in the world, and has a stellar reputation I should flaunt on my homepage /s

      • mholiv@lemmy.world
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        13 days ago

        I mean, technically they could have hyper agile teams that use taiga there?

        When they say agile they don’t mean that the company is flexible and adjusts to new situations quickly.

        They mean that those companies are some of the most proficient in Agile software development methodology.

        To be fair I see how people can get them confused. But in the context of work tracking they clearly mean the latter. They even use the capital “A” in “Agile”.

        You can learn more here: https://en.wikipedia.org/wiki/Agile_software_development

        • aesthelete@lemmy.world
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          13 days ago

          Look man I know what Agile is, and I can guarantee fucking Halliburton is not amongst the most Agile companies in software. I’ve worked for government contractors (not defense contractors, sorry, I like my soul right where it is) and they all claim to follow Agile methodologies and do everything but.

          However, even if they were very “Agile”, why the fuck would you plaster their logo on your homepage as if it’s a great thing that they’re using your software?

          The company that makes this software is dying to become more evil and/or more terrible than even Atlassian, and I would very much not bother investing my time to learn the nuances of their begging to be acquired by Satan products.

          • mholiv@lemmy.world
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            13 days ago

            I agree that taiga shouldn’t feature Haliburton.

            This all bearing said do you really think the people working on Taiga seek to be more evil and more terrible?

            • aesthelete@lemmy.world
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              13 days ago

              The people working on the software might not, but the pointy headed managers obviously are reaching for it, and in the end the people working on the software’s opinions don’t matter in the least.

    • cron@feddit.org
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      13 days ago

      They require an “data center” subscription now, and they will end support for that in 2029. So self hosting jira is basically not an option anymore.

  • Luckyfriend222@lemmy.world
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    12 days ago

    GitLab can do all of this. But iirc the Epic feature is paywalled. As for a plain ticketing system(that can integrate with GitLab, try Zammad.

  • mjr@infosec.pub
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    13 days ago

    Trac has backlog and milestones (for epics and sagas) and plugins offer kanbans. It’s been OK when I’ve used it, including hosting one.

  • Jajcus@sh.itjust.works
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    13 days ago

    When JIRA practically stopped supporting self-hosted installations we migrated to YouTrack and it worked quite well. Not as powerful, but the simplicity also comes as an advantage.

    • marius@feddit.org
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      13 days ago

      Also running youtrack here and I’m quite happy about it. It lacks some features though that seem quite basic to me. E.g. you can’t sort knowledge base articles alphabetically and in the Gantt chart you can’t show the due date of an issue

      Also the android app crashes all the time

    • Sarek@discuss.tchncs.deOP
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      13 days ago

      When I tried it, it was quite weird and unintuitive to me, also the Community Edition lacks quite a lot of features.