Protonmail.uservoice.com is supposedly “The Voice of the Proton Community”. Well last week I was tracking a post that was rising rapidly to the top-most voted in the “general ideas” category. And this morning when I went to check if it was at the top yet, it’s just gone without a trace. No sign that it was ever there.
I pay by year, so I don’t know. I only use their lowest tier plan so it’s only like 12 bucks for the year. But I do think you have to manually do month by month. Sorry I can’t help. But the service has been very good. I just need a basic email account that’s private.