• melfie@lemmy.zip
    link
    fedilink
    arrow-up
    3
    ·
    2 days ago

    Sure, but AI engineers are well aware of that fact (or should be) and there are ways to limit the potential damage, like human in the middle, especially for purchases over a certain threshold. Overall, a system like this like this should never really be trusted to make purchases without the customer approving each purchase.

    Then again, if you’re going to approve every purchase, I’m not sure how it really saves time. If it is purchasing without approval, the first time it buys something you didn’t want and you have to battle Target to get it refunded will negate any time savings. Largely seems like AI for the sake of AI.

    • Archer@lemmy.world
      link
      fedilink
      arrow-up
      3
      ·
      2 days ago

      Not if they make all their customer support AI as well and make it impossible to talk to a human!