Not sure if it’s just me, but I’ve been running into this quite a bit.
My client conversations are spread across different messaging platforms, and sometimes important or more detailed discussions just get buried or overlooked.
It’s not even about the number of messages, it’s the fragmentation that makes it hard to keep track of everything in one flow.
Anyone else dealing with this? How are you keeping track of conversations without things slipping through?
Just don’t use IM apps to communicate with clients? I have always only known to do official communications over email. Is this not a universally well-established convention?
Well, sounds like the issue is that important specification details aren’t part of the specification but clarified on the fly in some random chats.
At least it should be added to the issue/ticket description and not just as an appendix but a coherent text. Ideally, there should be a lot being clarified before even starting
Sounds like you need WUPHF: https://youtu.be/uRoCMde-Cm8
Matrix client that lets you bridge a variety of chat apps. I imagine you’re using slack and at least one of the other messaging apps they support
How does it integrate Slack and WhatsApp, given they don’t have official APIs? All reverse engineered?
I am extremely uninformed but here’s what I found for slack
https://help.beeper.com/en_US/chat-networks/slack
https://github.com/beeper/slackgo
It appears based on the 2nd link that slack may have an API.
I also prefer this approach, but the greatest difficulty lies in integrating GChat, especially after its latest security policies (https://github.com/mautrix/googlechat/issues/115). Do you also face this issue? Any tips/ suggestions for me.
nice, a single pane of glass for law enforcement or other marketing firms to see all your communications!
Fair point, but it’s really about simplifying scattered conversations for productivity, not creating a surveillance dashboard.
